Technical FAQs

If you do not find your answer here do not hesitate to get in touch with us.
New around here? Start With the Basics


Here you can find some basic information for the technical FAQs aspects of internet services.

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.
A website design project has often a timeframe dictated by the client. We will meet a deadline if you have one in mind. In the creation and completion of a new website, the most often delay is due to waiting for content (text/images) to be sent to us by the client.
You can update websites by using many different methods. We will be glad to advise you which CMS or method will suit your business needs, but in general is up to the client the method and the functionality to build into your website design. If you have a small website and will only wish to make changes very infrequently, then it is more cost effective simply to ask us to do these changes for you. Other chosen methods are largely dependent upon how much information, pictures or data you have and how you store this information at present. You can use the content management system we provide and update particular sections of your website or individual products/pages/services. We can also add databases if you wish or we can provide functionality such that you can upload your entire product ranges to the website using spreadsheets.
You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.
It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.
If you have an existing website we would look at it and give you a quote for updating it.
A Domain name is a word for example “” users enter in their address bar of an internet browser to visit a specific web site. Most people find it easier to remember a domain name rather than a series of numbers for IP addresses.
Of course! Our team can set you up with an ecommerce solution and you can make money on your website. We can even help with product photos, payment processing, and even store management!

The authentication of the identity of a Web site is carried by a digital certificate called an SSL certificate that and encrypts information sent to the server using Secure Sockets Layer (SSL) technology. Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format with the proper decryption key.

An SSL certificate contains the following information:

The certificate holder’s name
The certificate’s serial number and expiration date
A copy of the certificate holder’s public key
The digital signature of the certificate-issuing authority will help you to determine if your website will require a SSL Certificate.

Absolutely! specializes in designing custom built websites for small and medium sized businesses. Even if you are on a tight budget we can still help. All you have to do is contact us for a free web design quote.


Before you contact us with your ideas please remember the following

  1. You will need to let us know how much you plan on spending on a website.
  2. We will give you a recommendation based on your budget.
  3. We will put your web design quote in writing in a comprehensive format.
  4. If you are planning on having the next greatest thing on the web, and you want an online money machine, then you may want to re-evaluate your business plan and give us a more realistic design request.
  5. You must remember that your website is as popular as the product or service that you have to offer, and the content that you provide. For example, if you are a retailer, but your catalog prices are high, then you will probably not make very much money online, however if you are a retailer and you sell a unique item or service or your retail prices are a great deal then your chances are much greater of having successful website.

RSS (Really Simple Syndication) is a family of Web feed formats used to publish frequently updated content such as blog entries, news headlines, and podcasts. An RSS document (which is called a “feed” or “web feed” or “channel”) contains either a summary of content from an associated web site or the full text. RSS makes it possible for people to keep up with web sites in an automated manner that can be piped into special programs or filtered displays.


Most modern internet browsers such as Internet Explorer 7, Firefox and Safari have built in RSS readers while older and obsolete browsers such as Internet Explorer 6 and Netscape browsers do not support RSS formats. Users with older browsers must install third party Feed Readers in order to enjoy the benefits of RSS.

Sure! The following tutorial will help you set up your personalized email account using your favorite email client.

An IP address (abbreviation for Internet Protocol Address) is a unique address that certain electronic devices use in order to identify and communicate with each other on a computer network using the Internet Protocol standard (IP)- a computer address. Computers, routers, switches, time-servers, Internet fax machines, printers, and some telephones—can or any participating network device—have their own unique address.

Depending on how your website payments are being processed you may need a SSL Certificate. If your website payments are being processed on a third party website such as PayPal Website Payments, or, you will not need an SSL Certificate, However if your website transactions are being processed through your e-commerce application, then you will definitely need a SSL Certificate for your website.

The cost of an e-commerce website really depends on the features, functionality, and design of your website. We have many plans and solutions that will fit any budget. So choosing the right e-commerce solution for your business is an important choice that you should make. We have listed the types of e-commerce plans available to our clients including the prices and features of each solution.

If you would like us to implement the sIFR technique, please specify where sIFR should be used and provide us with the corresponding font(s). Please note that it is not possible to use sIFR in the navigation or for multi-lined elements.

Thank you for checking our technical FAQs section. If you haven’t found what you are looking for or if you have more questions don’t hesitate to contact us.

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